Returns & Exchanges

We want you to be completely satisfied with your STOW London purchase. If for any reason you are not happy with your item, we offer a 28-day return period for all unused and pristine products.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully place the items in their original luxury packaging and dust bags, ensuring the outer shipping box is securely sealed.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned item, your refund will be processed to your original payment method within 5-10 business days.